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Owned and operated by Altus Dwellings, our team is ready to help with saunas, cold plunges, massage chairs, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like infrared saunas and cold plunges may include freight delivery with tracking updates along the way.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package in real time. For freight shipments on items like saunas or massage chairs, the carrier will contact you to schedule a delivery window.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your wellness routine, please review our Return Policy page for detailed instructions on how to start the process. Our team is happy to walk you through each step.
Can I exchange a product for a different model?
Yes, exchanges are available within the return window. Whether you want to swap a cold plunge size or try a different massage chair model, contact our team and we will coordinate the exchange. Please refer to our Return Policy for full details.
How do I choose the right infrared sauna or cold plunge for my space?
We recommend measuring your intended space and reviewing the product dimensions listed on each product page. Our team can also help you compare models based on your room size, intended use, and preferred features. Send us a message or give us a call for personalized guidance.
Do your massage chairs require professional installation?
Most of our massage chairs arrive with straightforward setup instructions and can be assembled at home. Some larger models may benefit from a second person during unboxing. Each product page includes specific setup details so you know exactly what to expect.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
30-Day Returns
Not the right fit for your space or routine? Our return window gives you time to decide.


